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(a) It shall be unlawful for any person
to refuse to make reasonable accommodations in rules, policies, practices, or services,
when such accommodations may be necessary to afford a handicapped person equal opportunity
to use and enjoy a dwelling unit, including public and common use areas.
Example (1): A blind applicant for rental housing wants live in a
dwelling unit with a seeing eye dog. The building has a no pets policy. It is a violation
of Sec. 100.204 for the owner or manager of the apartment complex to refuse to permit the
applicant to live in the apartment with a seeing eye dog because, without the seeing eye
dog, the blind person will not have an equal opportunity to use and enjoy a dwelling.
Example (2): Progress Gardens is a 300 unit apartment complex with 450 parking spaces
which are available to tenants and guests of Progress Gardens on a first come first served
basis. John applies for housing in Progress Gardens. John is mobility impaired and is
unable to walk more than a short distance and therefore requests that a parking space near
his unit be reserved for him so he will not have to walk very far to get to his apartment.
It is a violation of Sec. 100.204 for the owner or manager of Progress Gardens to refuse
to make this accommodation. Without a reserved space, John might be unable to live in
Progress Gardens at all or, when he has to park in a space far from his unit, might have
great difficulty getting from his car to his apartment unit. The accommodation therefore
is necessary to afford John an equal opportunity to use and enjoy a dwelling. The
accommodation is reasonable because it is feasible and practical under the circumstances.
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